Terra Dietrich Administrative and Financial Manager

tdietrich@wicks-group.com
202-457-7790 (office)
202-904-1076 (mobile)

Terra Dietrich is the Administrative and Financial Manager for The Wicks Group, PLLC and The Wicks Group Consulting, LLC. Terra is responsible for all aspects of TWG financial management as well as human resources and other areas of administration. Terra also provides her management expertise for select firm projects.

Prior to joining TWG, Terra was Assistant Vice-President for Retail Banking at Presidential Bank. In that capacity, Terra directed to work of 10 specialists across various bank branches, regulated the wire department to ensure all bank wires adhered to the Uniform Commercial Code, and collaborated with the mortgage network to procure and manage a Home Equity Line of Credit pipeline averaging $66 million in financing.

Terra’s other positions in the banking industry have included several management or supervisory positions focused on Deposit Operations and Electronic Banking transactions. In these roles she successfully led numerous special projects, including initiatives to reduce fraud, to institute a mobile remote deposit program, and to accomplish a major data migration. She also routinely analyzed electronic funds reports, Federal Reserve cash letters and supplementary customer data maintenance reports to assess and resolve any irregularities. Terra is in the process of completing a bachelor’s degree in social sciences.

Representative Experience

• Managing accounts receivable, accounts payable, and financial management tasks for a legal and consulting firm.
• Providing payroll and employee benefits management, including 401K plan administration.
• Advising firm leadership on strategies and opportunities for improving firm administrative and financial management.
• Advising consulting firm project managers on project-level financial tracking and management and firm travel policies.
• Directed the multi-branch Deposit Operations team of a regional bank.
• Regulated the wire department of a regional bank, certifying all bank wires adhered to Uniform Commercial Code and observed company policy.
• Collaborated with a regional bank mortgage network to procure and manage a loan pipeline that averaged $66 million in annual Home Equity Line of Credits.
• Instituted a fraud monitoring program for a regional bank that slashed fraud loss by $250K annually while ensuring the continuation and enhancements of the electronic funds program
• Orchestrated a Mobile Remote Deposit Capture program, offering an added channel for check deposits.
• Develop and orchestrated an ATM replacement project that contributed to a 40% decrease in ATM fraud over a 5-year period.
• Spearheaded bank migration from in-house processing to a data center, centralizing methods allowing for more seamless and timely processing while mitigating risk across the enterprise.
• Prepared and certified statical reports for analysis by the Executive Team, Pro Bank Austin, Office of Comptroller, KPMG, and Netbank Auditors.
• Analyzed electronic funds reports, Federal Reserve cash letters and supplementary customer data maintenance reports to assess and rectify any irregularities.